Shipping policy

At Mecenate, we are dedicated to providing you with a luxurious shopping experience, and that extends to how we handle the delivery of your carefully curated products. We offer worldwide shipping to ensure your exclusive items arrive in perfect condition, wherever you are.

Processing Time

Each order is thoughtfully prepared to meet our exacting standards. Orders are typically processed within 1-3 business days. Please note that processing time does not include shipping time. During peak seasons or special promotions, processing may take slightly longer. If there are any delays, we will notify you promptly.

Shipping Rates & Delivery Times

Shipping rates and delivery times are calculated at checkout based on your location and the size of your order. Please note the following:

  • Standard Shipping: 5-7 business days (international orders may take longer depending on location)

Delivery times are estimates and can vary depending on your location and shipping carrier. Custom duties and taxes may apply for international shipments and are the responsibility of the customer.

Shipping Carriers

We collaborate with trusted shipping partners to ensure that your Mecenate items are delivered safely and efficiently. Once your order is dispatched, we will provide you with tracking information so you can follow your items until they reach you.

Order Tracking

Upon shipment, we will send you a tracking number via email so that you can easily track your order as it makes its way to you.

Shipping Restrictions

While we offer worldwide shipping, there may be certain locations where we are unable to deliver. If this is the case, we will inform you immediately and provide a full refund if necessary.

Shipping Issues

If your order is lost, damaged, or delayed in transit, please contact us at info@mecenateclothing.com. We will work closely with our shipping partners to resolve the issue and ensure that your items reach you in perfect condition.

Additional Charges

Please note that shipping charges do not include any applicable customs duties or taxes for international orders. These charges are the responsibility of the customer. We recommend contacting your local customs office for further details on potential fees.

Thank you for choosing Mecenate. We hope you enjoy your luxury purchase, and we look forward to serving you again in the future.